Privacy Policy

Introduction

MySchool123 (“we”, “our”, “us”) provides school management software, mobile applications, and digital services for educational institutions across India. We are committed to protecting user privacy and handling data responsibly, transparently, and lawfully.

Information We Collect

We collect only information necessary to operate, improve, and secure our services:

• Basic Details: Name, school name, email address, phone number.
• Account Data: Login details, role (admin/teacher/student/staff).
• Usage Data: Feature usage, activity logs, error reports.
• Device & Technical Data: IP address, device type, OS version (for security).
• School-Provided Data: Student records, attendance, academic and administrative data uploaded by the school.

We do NOT collect: Aadhaar numbers, personal bank details, personal passwords, or private contacts outside the school ecosystem.

How We Use Your Information

Your information may be used for the following purposes:

• Providing, operating, and maintaining MySchool123 services
• Account creation, authentication, and access control
• Improving performance, features, and user experience
• Technical support, troubleshooting, and bug fixes
• Security monitoring, fraud prevention, and abuse detection
• Internal analytics and service optimization

Communication & Marketing

By registering on MySchool123 or providing your contact details, you expressly consent to receive communications from us through:

• Phone calls
• SMS
• WhatsApp messages
• Email notifications
• App notifications
• By post
• Any other way

These communications may include service updates, account alerts, payment reminders, feature announcements, promotional offers, and important administrative messages.

Data Sharing & Disclosure

We do not sell personal data. However, we may share limited user data under the following circumstances:

• When required by law, court order, or government authority
• To protect platform security, prevent fraud, or enforce policies
• During business restructuring, merger, or acquisition

Third-Party & Partner Companies

MySchool123 may share limited and relevant user data with its partner companies, group entities, service partners, or technology partners for the purpose of:

• Providing integrated services or features
• Customer support and communication
• Payment processing, messaging, or analytics
• Marketing, promotional, or outreach activities

All such partners are contractually bound to maintain confidentiality and are permitted to use the data only for authorized purposes in compliance with applicable data protection laws.

Cookies & Tracking

We may use cookies and similar technologies to enhance user experience, remember preferences, and analyze usage patterns. You may control cookies through browser settings.

Data Security

We use industry-standard safeguards, including:

• Secure HTTPS connections
• Access control and authentication mechanisms
• Regular security reviews and monitoring
• Encrypted storage of sensitive information

Children’s Data

Student data is processed strictly under the authority of schools. Schools are responsible for obtaining parental or guardian consent wherever required by law.

Policy Updates

We may update this Privacy Policy at any time without prior notice. The latest version published on our website shall be effective immediately. Continued use of our services constitutes acceptance of the updated policy.

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